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Shipping Orders

Greece

Transport on Greek territory is accomplished by  Geniki Taxydromiki, Box Now or ELTA Courier. Delivery time is usually 1-2 working days for most ground destinations and 2-3 days for the islands.

We offer free delivery to all orders over 60€. All other orders have a 3€ shipping cost (up to 10kgr).

Overweighted orders over 10kgr (regardless of their value) are being shipped via ELTA Courier or a transportation company. For parcels weighing 10-15 kgr the shipping cost is 5€ plus 5€ for each additional 5 kgr. All orders over 10kgr must be prepaid before shipment.

Returns: The returning cost to our shop is 5€. Alternatively, customers may return their package with their preferred courier company at their own expense.
Exchanges: For exchanges the total shipping cost is €5 (includes return and redelivery).


Cyprus

Economy: Delivery time is usually 7-10 working days and he delivery cost is 7€ (for heavy and bulky items our online system automatically calculates the shipping cost regardless of the order’s value).
Free delivery for all orders over 120€ (up to 10kgr).

Express: Delivery time is 4-5 working days and he delivery cost is 12€ (for packages up to 2kg). There is an additional charge of 2€ per extra kilo.

Cash on delivery cost is 3€ regardless of the shipping method (Express or Economy).

Returns / Exchanges: The process is the same as in Greece but the total cost is 10€ (Economy service) or 20€ (Express service).

*All partners’ (tennis coaches and clubs) orders have a shipping cost of 5€ or more (related to their weight) regardless of their value.
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Product Return Policy

If the product you ordered does not satisfy you (e.g. the shoe or clothing size you ordered does not fit), you may return it together with the retail receipt or invoice that accompanied it within 14 days from the date of receipt, packed inside its original packaging, without having removed or torn off the tags, and we will replace it*. If the same or a similar product of your preference is not available, e-tennis will refund the value of your product. The shipping cost to our store is borne by the customer (alternatively, by paying €5 we can arrange the shipment via Geniki Taxydromiki for both the returned product and the new replacement product).

Product exchanges can also be made at the e-tennis store in Thessaloniki, 99 Nikolaou Plastira, from 10:00 – 20:00 daily except Saturday. (The return of online orders can no longer be carried out at the Athens stores).

If the product you received is defective and has not been opened from its packaging (e.g. visible damage occurred during transport), you must inform us within 60 days by email at sales@s4pragnesh.etennisdev.eu, or by phone at 2311205080 so that we can replace it at our own shipping expense (after you first send us the defective product). If we receive the product and no visible defect is found, the product will be returned to the customer, who will be charged the shipping costs both from their address to our store and from our store back to them. After the 60-day period has passed, no replacement will be made and/or the customer is not entitled to any compensation.

If the product you purchased has been opened and used, but you believe it was defective from the beginning (e.g. your racket cracked after 5–6 training sessions and there are no visible signs of wear, or there are minor marks/small impacts on the frame that you believe do not justify its damage such as cracking or breaking), then contact us by email at sales@s4pragnesh.etennisdev.eu, or by phone at 2311 205080 (Mon–Fri 10:00 – 18:00). Your racket will be sent to the official distributor who will determine whether the product was defective or not. In the first case, our company will replace the product free of charge or, if it is no longer available, may deduct its value from another product you wish to purchase. YOU ARE NOT ENTITLED TO A REFUND FOR RETURNED USED PRODUCTS. However, if the distributor determines that the damage was caused by improper use, you are not entitled to a replacement and you will be charged the shipping cost if you wish us to send it back to you.
The above procedure applies to all products (except padel rackets) that are up to 6 months from their purchase date. Specifically for padel rackets, distributors do not accept rackets for quality inspection once 3 months have passed from the date of purchase, regardless of how many times the customer states they have played with them.

* If there is sealed packaging that has been opened (e.g. you opened a can of balls), the product CANNOT be returned. Shoes must not have been worn outdoors and their box must be in excellent condition. Specifically for returning a new racket, the special nylon on the handle must remain intact and the racket must not have been used at all (there must be no minor wear marks on its frame and no ball felt residue on its strings). 

For information about what the warranty covers for padel rackets, please click on Product damage Guidelines.pdf
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  • Ελληνικά
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  • Padel Racket Selection Guide
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Which Padel Racket Should I Choose?

Choosing the right racket is one of the most important decisions for every player. If you don’t fully understand the specs you see in product descriptions (such as weight, head shape, balance, etc.), don’t worry — below we explain everything in a simple way so you can choose the right racket with confidence.

What Do Padel Racket Specs Mean?

Weight

Light rackets (330–355 g): easy to handle and comfortable to play with. Ideal if you're just starting, want maximum control, or need to reduce strain on your arm.

Medium weight (355–370 g): a balanced option between power and control. Best for intermediate players who want stability without losing maneuverability.

Heavy (370 g+): deliver more power on shots but require good technique. Recommended if you are an advanced player with an aggressive playing style.

Racket Shape

The shape of the racket plays a key role in how much control or power you get.

Round: best for control and consistency. Ideal if you're a beginner or want maximum forgiveness on off-center hits.

Teardrop: a versatile option that combines power and control. A great choice if you're improving your game and want all-around performance.

Diamond: designed for maximum power. Best suited for advanced players who play aggressively and finish points at the net.

Balance

Head-light (24–26 cm): easier to maneuver and more comfortable on the arm. Ideal if you want better control and faster reactions.

Balanced (26.5–27.5 cm): a mix of control and power. Perfect if you want a well-rounded racket for all types of shots.

Head-heavy (27.5–29 cm): adds extra power to your shots. Best if you like attacking play and strong smashes.

Material

Fiberglass: softer and more forgiving. Ideal if you want comfort and easier control while learning.

Carbon Fiber: stiffer and more responsive. Offers more power and precision for players with developed technique.

Carbon 3K / 12K / 18K: the higher the number, the stiffer and more stable the racket. Best for competitive and advanced players who want maximum performance.

Want to explore your options?

Click below and get personalized recommendations!

Padel Racket Guide

Which Padel Racket Should I Choose Based on My Level?

1) BEGINNER LEVEL

Which padel racket should I choose if I am a beginner?

If you're just starting out, focus on a racket that helps you build confidence and proper technique. You need something lightweight, easy to handle, and forgiving so you can play comfortably and enjoy the game from the first sessions.

MEN

Weight: 350–365 g (easy handling without losing stability)

Shape: Round or Teardrop (more control and forgiveness)

Balance: Head-light or Balanced (better control and comfort)

Material: Fiberglass or Fiberglass with light carbon (more comfort and easier shots)

Shop Rackets

WOMEN

Weight: 335–355 g (lighter for easier control)

Shape: Round or Teardrop (maximum forgiveness)

Balance: Head-light or Balanced (reduces arm fatigue)

Material: Fiberglass (soft feel and comfort)

Shop Rackets

2) INTERMEDIATE LEVEL

Which padel racket should I choose if I am an intermediate player?

If you’ve been playing for some time and want to improve your performance, you need a racket that offers both control and power. At this stage, you're looking for more precision without sacrificing ease of use.

MEN

Weight: 355–370 g (more stability and stronger shots)

Shape: Teardrop or hybrid (balanced performance)

Balance: Balanced (consistent feel in all shots)

Material: Carbon + Fiberglass or entry-level Carbon (better response and durability)

Shop Rackets

WOMEN

Weight: 345–360 g (balance between control and power)

Shape: Teardrop (versatility in all shots)

Balance: Balanced (control with added power)

Material: Lightweight Carbon/Fiberglass (more responsiveness)

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3) ADVANCED LEVEL

Which padel racket should I choose if I am an advanced player?

If you play regularly, compete, or want maximum performance, you need a racket that delivers power, precision, and responsiveness. At this level, your racket should support aggressive play, strong smashes, and fast-paced rallies.

MEN

Weight: 360–375 g (maximum power and stability)

Shape: Any (depending on playstyle – control or power)

Material: High-quality Carbon Fiber (3K, 12K, 18K) for top performance

Shop Rackets

WOMEN

Weight: 355–370 g (stronger shots with control)

Shape: Any (based on playing style)

Material: High-quality Carbon Fiber (3K, 12K, 18K) for advanced performance

Shop Rackets

As of 1/1/25, online order pickups from Athens stores will no longer be available

e-tennis is a well known tennis shop. e-tennis - Tennis shop. Tennis racquets, bags, tennis shoes & apparel, tennis balls, tennis strings and tennis accessories of all top tennis brands: Nike, adidas, Asics, Wilson, Babolat, Head, Prince etc. At tenniscom.s4pragnesh.etennisdev.eu you will find all new tennis products as well as sale tennis products up to 70%. You may visit one of our tennis stores to help you

choose a tennis racket

according to your needs and offer you high quality stringing and tennis racket customization services having the best tennis stringers (ERSA certified) and the best stringing machines (Wilson Baiardo).